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You are here:  Home | Housing | Supporting People
Supporting People
 
 
Web contact form:  Contact UsEmail:  Housing HelpdeskTel:  023 8028 5222

What is Supporting People ?

The Supporting People Programme funds and commissions housing related support services that assist over 18,000 vulnerable people across Hampshire, enabling them to live as independently as possible in their own accommodation.  It is a partnership between New Forest District Council, Hampshire Supporting People, Hampshire County Council Adult Services, the Health Service, Probation and a range of organisations providing both supported accommodation and floating support services.

Supporting People

Who can the Supporting People Programme help ?

•Older people
•People with learning disabilities, mental health problems or physical disabilities
•Women escaping domestic violence
•Young vulnerable people & teenage parents
•Homeless people
•People with substance misuse problems
•People at risk of offending 

How do these people benefit from Supporting People funded services?

By being supported to:

•Understand and manage the rights and responsibilities of their tenancy
•Budget - e.g.to pay the rent
•Sort out utility services (water, gas and electricity supplies etc.)
•Ensure their home is safe and secure
•Develop life skills associated with maintaining a home or tenancy
•Access relevant benefits associated with living in their own home.
•Live independently in sheltered housing.
•Arrange adaptations and minor repairs to the home
•Gain access to local community organisations
•Have access to advice, advocacy and liaison.

Types of services funded by the Supporting People Programme

•Domestic violence refuges
•Direct access hostels
•Sheltered housing
•Home improvement agencies
•Floating support to people in their own homes
•Accommodation based services where support is linked to accommodation

Who is eligible ?

Anyone over 16 who is in need of the kinds of support services the programme provides. Services are either "short term" in nature (i.e. people receive them for up to two years) for which there is no cost to the service user, or they are long-term in nature for which a charge may be levied. If the service user is in receipt of a means tested benefits they may be eligible to have their support costs met on their behalf through the Supporting People programme. In these cases the service user must be in receipt of Housing Benefit, Council Tax Benefit, Job Seekers Allowance, Pension Creditor Income Support

Note : To determine the amount of support charge someone may have to pay when accessing long-term services people can be referred by their support service provider to the financial assessment process operated on behalf of the Hampshire Supporting People Programme by the CAB in Rushmoor.

To find details of Supporting People service providers in the New Forest or other parts of Hampshire or to identify an appropriate service the following can be contacted :

•The New Forest District Council housing department, 02380 285234
•The prospective service user's care manager if they have one.
•The Supporting People Local Co-ordinator for the area on 01962 832176

Additional Information sources

Additional information relating to the current Hampshire Supporting People Strategy, SP policy, governance, news and events, besides any general enquiries etc can be accessed via:

•The Hampshire Supporting People website: www3.hants.gov.uk/supporting-people.htm
•The Supporting People Portal: https://spocc.hants.gov.uk/spoccnet/
•The "What Is The Supporting People Programme?" Leaflet
•The quarterly Hants Supporting People Newsletter - also available via the HCC website.
•E-mail: karen.brackstone@hants.gov.uk