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You are here:  Home | Housing | Tenancy Management
Tenancy Management
 
 
Online Contact
Email: Housing Helpdesk

Tel: 023 8028 5222

Neighbourhood and Tenancy Management

The Neighbourhood and Tenancy Management team deal with individual tenancy issues, terminations, new tenancies, tenancy changes, neighbour nuisance, tenancy breaches and estate issues, such as abandoned vehicles, dumped rubbish and environmental improvements.

The team work on a geographical basis. All staff are based at Appletree Court in Lyndhurst and can be contacted in writing, by telephone, in person or by email (see above).

Housing Officers are visiting staff and arrangements can be made to visit people in their own homes, or arrange for private interviews at any of the council's local offices or at other venues by mutual arrangement.

If you contact the team, replies to letters will be made within seven working days. Similarly, the same deadline applies to requests for private interviews, with appointments made within seven working days of a request.

The Neighbourhood and Tenancy Management Officers (NATMO's) visit each area on a regular basis. Such visits are shown in the table below. The most recent copy of Hometalk will confirm exact dates and times of these NATMO visits.


Estate                                                    Frequency         Meeting Point                                       
Calshot
 

Monthly
 

Next to St George's Hall
 
North Milton & Davis Field
  
Monthly
  

By the North Milton Notice Board,
next to the Nedderman Centre

Fordingbridge (Waverley Road,
Penny's Lane, Picket Close)

Quarterly
 

Outside John Barlett House,
2 Wavererley Road

Heather Road
 
Monthly
 
Outside the Childrens' Centre
 
Netley View
 
Monthly
 
Outside Costcutters
 
Ashley
 
Quarterly
 
The entrance to Andrew Lane 
     
Pennington
 
Monthly
 
Forest Court
 
Ringwood (Hurst Road,
Spittlefields Estate, Wessex Estate)     
Quarterly
 
The top of Hurst Road
 

How we use your information

Information about your tenancy will be held securely on NFDC's Housing Systems and will be used to administer your tenancy. NFDC is under a duty to protect the public funds it administers and to this end may share information internally and with other government agencies including those responsible for auditing or administering public funds, for the prevention and detection of fraud. We may share details of the period of your tenancy and contact details you have provided, with utility companies, if this information is requested by them in writing and is required for the purposes of their legitimate interests.