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You are here:  Home | Housing | Tenancy Management
Tenancy Management
 
 
Web contact form:  Contact UsEmail:  Housing Helpdesk          Tel:  023 8028 5222

The Estate Management team deal with Individual Tenancy Issues, Tenancy Terminations, New Tenancies, Tenancy Changes, Neighbour Nuisance, Tenancy Breaches and Estate Issues for example Abandoned vehicles, Dumped Rubbish and Environmental Improvements

The team work on a geographical basis. All staff are based at Appletree Court in Lyndhurst and can be contacted in writing, by telephone, in person or by email to housing.helpdesk@nfdc.gov.uk

All Housing Officers are visiting staff and arrangements can be made to visit people in their own homes, or arrange for private interviews at any of the Councils local offices (Lyndhurst, Lymington, Ringwood, Fordingbridge, New Milton and Hythe) or at other venues by mutual arrangement.

The NATMO's visit each area on a regular basis please see the table below to see how often they visit your area.

EstateFrequencyMeeting Point
CalshotMonthlyNext to St George's Hall
North Milton & Davis FieldMonthlyBy the North Milton Notice Board, next to the Nedderman Centre
Fordingbridge (Waverley Road, Penny's Lane, Picket Close)QuarterlyOutside John Barlett House, 2 Wavererley Road
Heather RoadMonthlyOutside the Childrens' Centre
Netley ViewMonthlyOutside Costcutters
AshleyQuarterlyThe entrance to Andrew Lane    
PenningtonMonthlyForest Court
Ringwood (Hurst Road, Spittlefields Estate, Wessex Estate)QuarterlyThe top of Hurst Road

Please follow this link to refer to the most recent copy of Hometalk to confirm exact dates and times of the NATMO visits.

Any requests for a private interview will have an appointment made within 7 working days of the request.

Replies to letters will be made within 7 working days.

How we use your information

Information about your tenancy will be held securely on NFDC's Housing Systems and will be used to administer your tenancy. NFDC is under a duty to protect the public funds it administers and to this end may share information internally and with other government agencies including those responsible for auditing or administering public funds, for the prevention and detection of fraud.  We may share details of the period of your tenancy and contact details you have provided, with utility companies, if this information is requested by them in writing and is required for the purposes of their legitimate interests.