|Online Contact||Email: Housing Helpdesk|
Tel: 023 8028 5222
Neighbourhood and Tenancy Management
The Neighbourhood and Tenancy Management team deal with individual tenancy issues, terminations, new tenancies, tenancy changes, neighbour nuisance, tenancy breaches and estate issues, such as abandoned vehicles, dumped rubbish and environmental improvements.
The team work on a geographical basis. All staff are based at Appletree Court in Lyndhurst and can be contacted in writing, by telephone, in person or by email (see above).
Housing Officers are visiting staff and arrangements can be made to visit people in their own homes, or arrange for private interviews at any of the council's local offices or at other venues by mutual arrangement.
If you contact the team, replies to letters will be made within seven working days. Similarly, the same deadline applies to requests for private interviews, with appointments made within seven working days of a request.
The Neighbourhood and Tenancy Management Officers (NATMO's) visit each area on a regular basis. Such visits are shown in the table below. The most recent copy of Hometalk will confirm exact dates and times of these NATMO visits.
|Next to St George's Hall|
|North Milton & Davis Field||Monthly|
By the North Milton Notice Board,
Fordingbridge (Waverley Road,
Outside John Barlett House,
|Heather Road||Monthly||Outside the Childrens' Centre|
|Netley View||Monthly||Outside Costcutters|
|Ashley||Quarterly||The entrance to Andrew Lane |
|Ringwood (Hurst Road,|
Spittlefields Estate, Wessex Estate)
|Quarterly||The top of Hurst Road|
How we use your information
Information about your tenancy will be held securely on NFDC's Housing Systems and will be used to administer your tenancy. NFDC is under a duty to protect the public funds it administers and to this end may share information internally and with other government agencies including those responsible for auditing or administering public funds, for the prevention and detection of fraud. We may share details of the period of your tenancy and contact details you have provided, with utility companies, if this information is requested by them in writing and is required for the purposes of their legitimate interests.