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Online ContactEmail:  Customer Services          Tel:  023 8028 5222

We have a duty to collect all rent due for it's dwellings as the income is vital to fund other housing services. We will always take all reasonable steps to try to resolve tenancy or rent arrears problems. However, if all else fails, we will apply to the Court to repossess a property.

The most common ground for eviction is non-payment of rent, although it is possible for tenants breaching any other aspect of their tenancy agreement to be evicted.

Once a Possession Order is obtained from the Court any application to vary the terms of the order or to obtain a stay of execution must be made to the Court itself rather than to us.

If tenants are facing a Possession Order, it is advisable to seek independent legal advice. Tenants can contact a solicitor directly or the local Citizens Advice Bureau can offer free advice.

There is no guarantee that the Court will not evict households with children. We or other social landlords generally have no obligation to re-house those who are evicted for non-payment of rent.


What happens if I am evicted?

If you are evicted you will have to find alternative accommodation for yourself and anyone else who is living with you.

The Court will tell you the date and time that the bailiff will arrive.  A representative from Housing will also be there. The locks of the house will be changed and any of your belongings that are still there will be cleared.


Can I stop the eviction?

The earlier you take action or get advice the better.  It is more difficult to make agreements at a late stage.  You may apply to the Court for possession of your home to be suspended. The Court will then reconsider your case but may not agree to alter the decision.

Please remember, if you are having difficulties paying your rent:

  • speak to a member of our staff, using the contact details above.
  • get advice, for example, from a Citizens' Advice Bureau.
  • make regular payments, no matter how small they are with less chance of being seen.
Updated: 4 Sep 2018
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