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Lymington Quay consultation results

Results from Lymington Quay survey about improvements to the facilities reveal importance of area.

Along with Lymington and Pennington Town Council (LPTC) and the Lymington Harbour Commission (LHC) we carried out a consultation exercise during August and September concerning improvements to Lymington Quay, which attracted over 800 responses.  An independent research company was appointed to analyse the data.  

The aim of the survey was to get an understanding of the views of residents, businesses, and visitors to the Quay to inform improvement plans for the area. With NFDC aiming to modernise the 25 year old public toilets, LHC looking to improve the shower facilities, and LPTC keen to look at using the area more for events, all three partners wanted to involve the community at an early stage.

Most survey respondents use the Quay weekly or more often, with the top three uses being 'visiting quay area' (71%), 'visiting local businesses' (67%), and 'car parking'  (49%).

Public toilets were the standout answer for 'what facilities do you think should be provided at the Quay?' (47%), followed by showers (27%), seating (25%), car parking (21%) and events /market area (20%). 

98% of respondents say visitors are important to the area.

When asked 'How important are the toilets?' 93% chose either very or slightly important.

When asked about the car parking, there was a 50:50 split in terms of usage and 60:40 split in terms of importance. 

Councillor Alison Hoare, our portfolio holder for environment and regulatory services, said:

"Lymington, and the Quay, are very important to the whole district.  The town is important for the economy of the area, with the Quay being one of the town's main focal points. 

"I am grateful to everyone that took the time to complete the questionnaire and we now have some valuable views from residents and visitors to inform our plans going forward."

Bob Jackson, NFDC Chief Executive commented that this was the first stage of the process, "The analysis of results from over 800 responses provides us with a good understanding of the wide range of views of Lymington Quay.  We now need to develop these views into what we can achieve along with the Town Council and the Harbour Commission.  We will aim to hold a public exhibition of proposals within the timetable we have set out."

Plans for the area will be subject to the usual planning consultation.

Full survey results are available at

Published: 22 Oct 2019
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